Shipping Policy

This Shipping Policy applies to all purchases made on www.fshaitang.com, operated by Novus Commerce Inc.

1. Processing & Handling Time

• Orders are verified, packed, and dispatched from our facilities within 3 to 7 business days after payment confirmation.

• Tracking numbers will be sent automatically via email once your parcel has been handed over to the carrier.

2. Estimated Delivery Time

• Standard Shipping: Approximately 12 to 15 business days following shipment dispatch.

• Please note that international transit, customs inspections, and peak seasonal periods (such as Black Friday or Christmas) may occasionally cause minor delays.

3. Shipping Fees

• Standard and promotional shipping rates are calculated dynamically at checkout based on your delivery destination and package weight. Any applied free-shipping threshold will be clearly displayed in the shopping cart.

4. Customs Duties & Taxes

• Depending on your local jurisdiction, international shipments may be subject to customs clearance procedures and import duties. Customers are responsible for any applicable local customs fees or taxes incurred upon arrival.

5. Operator Information

• Company Name: Novus Commerce Inc

• Address: 400 N MAIN AVE STE 206, SIOUX FALLS, SD 57104, USA

• Support Email: service@fshaitang.com