Contact Us

Have a question about your order, shipping, or need product recommendations? The Novus Commerce Inc customer support team is here to help!

Get in Touch

• Customer Service Email: service@fshaitang.com

  (We aim to respond to all inquiries within 24–48 business hours.)

• Website: www.fshaitang.com

Company Address

Novus Commerce Inc

400 N MAIN AVE STE 206

SIOUX FALLS, SD 57104

United States

Operating Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday – Sunday: Closed / Limited holiday coverage

Tip for faster support: When inquiring about an existing order, please include your Order Number (e.g., #FS1001) and the email address used during checkout.